什么是协调护理？
We know that health care can be confusing and hard to understand. That’s why we have care coordinators to help you. They work with your providers and help you get the most out of your health plan. Their goal is to make sure you get the care you need to live a healthier and happier life.
Pictured below are some of the questions that care coordinators can help with.
How can care coordination services help me?
Your care coordinators can:
- Learn about your needs and help you find the right support.
- Make sure all of your providers are talking to each other.
- Help you find services, including housing, food (SNAP) and transportation.
- Get you the supplies you need, including medicine, diabetic supplies, wheelchairs or oxygen tanks.
- Help you get the care, tests and treatments you need.
Even if you see many different providers or use many different services, your care team always focuses on you. They will help connect you to everything you need.
How do I get care coordination services?
There are a few ways that you can access care coordination services. Choose whichever option is comfortable for you.
- Call our Customer Service
- Talk to your primary care provider or any other providers to help you sign up
- Fill out the online Care Coordination Self-Referral Form
What if I have questions about care coordination?
If you have questions about care coordination or your health plan benefits, contact CareOregon Customer Service.
Joining care coordination is your choice. If you decide you do not want or need these services, you can stop at any time. This will not affect the care you already get.
You also can view and download care coordination information as a PDF below.
Care coordination handout
Information about how care coordinators work with you and your providers and help you get the most out of your health plan.
