Choosing a provider 

It’s important to have a trusting relationship with all of your providers — including physical, dental and mental health providers. A close relationship means your provider knows you and your health best, and you feel comfortable when you see them. Health Share/CareOregon wants to help you build that relationship and find a provider who works best for you.

如何选择服务方

Here are some things to think about when choosing a provider:

• Are they located near you?
• Will they understand the issues related to your race, gender, sexual orientation, religion, personal history, culture or whatever makes you unique?
• Do they speak your language?
• Do they offer the services you want?

建立关系

In a good, close relationship with a provider, you can talk with them about personal things. You should feel listened to and safe. You also should know that your provider will advocate for your unique needs and give you advice you can trust.

更换服务方

If you want to switch from one provider to another, that’s okay. To change your provider:

1. 找到一个您想尝试的新服务方：
   1. For physical health, visit our online provider directory
   2. For mental health, visit the Health Share behavioral health provider directory
   3. For dental health, contact your dental plan (listed on your Member ID card).
2. Or, call CareOregon Customer Service and we’ll help you find a new provider.
3. 找到新的服务方后，请致电服务方并进行预约。