客户服务

We’re here to help!

For faster answers, check our Plan FAQ page for answers to common questions.

Browse contacts below to find out the best option for your needs. Phone call wait times may vary during peak hours—your patience is appreciated!

Health plan

CareOregon

Contact for help with:

  • Changing your PCP or finding a provider
  • Benefits and eligibility
  • Active coverage
  • Covered medications or services
  • Status of an appeal or prior authorization
  • Submitting a complaint
  • 护理协调

电话:

503-416-4100

Toll-free:

800-224-4840

TTY:

711

工作时间:

周一至周五上午8点至下午5点

安全消息:

会员门户

现场:

Talk to someone who can answer your questions at a Connect to Care event.

俄勒冈州卫生局 (OHA)

Contact for help with:

  • Enrollment/renewals
  • Application status
  • Changing your CCO
  • Changing your name or address

Toll-free:

800-699-9075

TTY:

711

工作时间:

周一至周五上午8点至下午5点

俄勒冈健康共享

Contact for help with:

  • Replacing a lost or stolen Member ID card
  • Making a health plan or dental plan change within Health Share

电话:

503-416-8090

Toll-free:

888-519-3845

TTY:

711

工作时间:

周一至周五上午8点至下午5点

Non-emergency medical transportation

Contact Ride to Care to talk about your free transportation options or schedule a ride.

Ride to Care

电话:

503-416-3955

Toll-free:

855-321-4899

TTY:

711

Dental plans 

Below are the dental plans CareOregon has. Your assigned dental health plan is listed on your Member ID card.

Contact your dental plan for:

  • Dental care appointment scheduling
  • 牙科急症
  • Dental records

Advantage 牙科

Toll-free:

866-268-9631

TTY:

711

CareOregon Dental

Toll-free:

888-440-9912

TTY:

711

Kaiser Permamente

Toll-free:

800-813-2000

TTY:

711

ODS

Toll-free:

800-342-0526

TTY:

711

Willamette Dental Group

Toll-free:

855-433-6825

TTY:

711

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