We’re here to help!
For faster answers, check our Plan FAQ page for answers to common questions.
Browse contacts below to find out the best option for your needs. Phone call wait times may vary during peak hours—your patience is appreciated!
Health plan
CareOregon
Contact for help with:
- Changing your PCP or finding a provider
- Benefits and eligibility
- Active coverage
- Covered medications or services
- Status of an appeal or prior authorization
- Submitting a complaint
- 护理协调
电话：
Toll-free:
TTY：
工作时间：
周一至周五上午8点至下午5点
现场：
Talk to someone who can answer your questions at a Connect to Care event.
俄勒冈州卫生局 (OHA)
Contact for help with:
- Enrollment/renewals
- Application status
- Changing your CCO
- Changing your name or address
俄勒冈健康共享
Contact for help with:
- Replacing a lost or stolen Member ID card
- Making a health plan or dental plan change within Health Share
TTY：
工作时间：
周一至周五上午8点至下午5点
CareOregon Advantage (Medicare)
Contact for help with:
- Eligibility questions
- Enrollment/renewals
- Benefit options
- CareCard usage
TTY：
工作时间：
4月1日 - 9月30日
周一 - 周五
上午8点至晚上8点
10月1日 - 3月31日
一周七天
上午8点至晚上8点
Non-emergency medical transportation
Contact Ride to Care to talk about your free transportation options or schedule a ride.
Dental plans
Below are the dental plans CareOregon has. Your assigned dental health plan is listed on your Member ID card.
Contact your dental plan for:
- Dental care appointment scheduling
- 牙科急症
- Dental records